Frequently Asked Questions

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FAQ

What are the types of responses my shipment may receive from the Automated Export System (AES)?

AES will send one of the following messages in response to your filing:

  1. "Shipment Added" - Your shipment has been accepted by AES and an Internal Transaction Number[ITN] has been generated.
  2. "Shipment Added, Must Verify" - Your shipment has been accepted by AES and an ITN has been generated.  You must verify information on your shipment prior to export.  If your information is incorrect, please retrieve the shipment, correct, and re-transmit.  If your information is correct, no further action is necessary.
  3. "Shipment Added, Compliance Alert" - Your shipment has been accepted by AES and an ITN has been generated.  Your shipment has generated a compliance alert.  Please see the error code for the compliance message.  The most common compliance alerts are 700 and 701 - shipment reported late.
  4. "Shipment Added, Must Correct Warnings" - Your shipment has been accepted by AES and an ITN has been generated.  Your shipment is a "Sold En Route" shipment.  The Ultimate Consignee must be completed within 4 days of filing.
  5. "Shipment Rejected; Resolve & Retransmit" - Your shipment has fatal errors and MUST BE CORRECTED PRIOR TO EXPORT.
  6. "No response received" - If you did not receive a response, and more than 30 minutes has passed,  your declaration may have received an error. Please contact your service center or AES Customer Support. 

(FAQ851)

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