Frequently Asked Questions

  ADA/508 friendly site



FAQ

My e-mail response address in AESDirect and AESPcLink shipments defaults to the Account Administrators email address.  Can I change or add to it?

The default email address is the Account Administrator's registered email address. 

To Change the Default Email:

In AESDirect - You must change the Account Administrator's registered email address to permanently change the default email address. Also, you can change the email address for an individual shipment by editing the email address in the Shipment Information section.

In AESPcLink - You can change the default email address for your software by going to the Tools Section and click on AESPcLink Accounts "Change Default Email Address" and update the information. You can also change the email address for a particular shipment by editing the email address in the Shipment Information Section.

  • NOTE - This will NOT change the Administrator email address for the account with AESDirect.

To Add an Email Address:

If you wish to send a copy of the AES response to your consignee, simply add his e-mail address in the e-mail data field, e.g. myemail@my.com, consigneemail@his.com.  


(FAQ877)

Was this answer helpful?