If you provided an answer to one of the security questions during your initial login, you can reset your PIN if lost or forgotten. Enter your User ID at https://respond.census.gov/acs and select the "Click here if you do not know your PIN" link.
If you have lost or misplaced your User ID, please call 1-800-354-7271 for assistance.
Telephone lines are open:
Monday-Friday, 9a.m. to 9 p.m.
Saturday, 9 a.m. to 7 p.m.
Sunday, 11 a.m. to 9 p.m.
Press '0' to speak with a U.S. Census Bureau representative. Please have your mailing address available.
If you have lost or misplaced your User ID, please call 1-800-354-7271 for assistance.
Telephone lines are open:
Monday-Friday, 9a.m. to 9 p.m.
Saturday, 9 a.m. to 7 p.m.
Sunday, 11 a.m. to 9 p.m.
Press '0' to speak with a U.S. Census Bureau representative. Please have your mailing address available.
Send your question or a description of the issue you are facing to a Census Bureau support representative.
Have a live conversation with a Census Bureau support representative to get answers to your questions.
Monday - Friday, 8:00 AM - 5:00 PM ET, Except Federal Holidays.
Monday - Friday, 8:00 AM - 5:00 PM ET, Except Federal Holidays.